Shipping Policy

This Shipping Policy details how angelastyle processes, ships, and delivers orders of tops to our valued customers. By placing an order on our website, you agree to abide by the terms and conditions outlined below.

1. Order Processing

1.1 Processing Time

Once your order is placed and payment is successfully verified, we aim to process it within 1 - 3 business days. Business days exclude weekends and public holidays. During peak shopping seasons like holidays or major sales events, processing times may be extended, and we will notify you via email if this affects your order.

1.2 Order Confirmation

Shortly after you place an order, you will receive an order confirmation email that includes details such as the tops you’ve purchased, their colors, sizes, quantities, and the total cost. When your order is shipped, you’ll receive a shipping confirmation email containing a tracking number and estimated delivery date. Review these emails carefully and contact us at service@angelastyle.shop if you notice any discrepancies.

2. Shipping Methods and Estimated Delivery Times

2.1 Standard Shipping

Our default shipping method is Standard Shipping. For domestic orders within, estimated delivery times range from 6 - 12 business days. International orders typically take 6 - 12 business days to arrive, but this can vary significantly depending on the destination country, customs clearance processes, and local postal services. Please note that these are approximate times, and external factors like severe weather or carrier delays may cause variations.

2.2 Express Shipping

For customers who need their tops urgently, we offer Express Shipping. Delivery times for this option are usually 3 - 5 business days domestically and 5 - 10 business days internationally, but exact times will be shown at checkout. Additional fees apply for Express Shipping, and availability may depend on your location and the weight/size of your order.

3. Shipping Fees

3.1 Domestic Orders

Shipping fees for domestic orders are calculated based on the weight and dimensions of your order, as well as your shipping address. You can view the exact shipping cost during the checkout process. Orders totaling or more are eligible for free Standard Shipping.

3.2 International Orders

International shipping fees vary widely depending on the destination country, order size, and chosen shipping method. Customs duties, taxes, and other import charges may be applied by the destination country and are the responsibility of the customer. These additional costs are not included in the shipping fees shown at checkout. We recommend checking with your local customs office for more information before placing an international order.

4. Order Tracking

4.1 Tracking Information

Once your order is shipped, you’ll receive a tracking number via email. You can use this number to monitor the progress of your shipment on the carrier’s official website or through the tracking link provided in the shipping confirmation email. If you have trouble accessing or understanding the tracking information, contact our customer service team at service@angelastyle.shop, and we’ll assist you.

4.2 Delivery Updates

While we provide estimated delivery times, actual delivery dates may change due to unforeseen circumstances. In case of significant delays, we’ll send you an email update with the latest information about your order’s status. You can also check the order status in your account dashboard on our website.

5. Delivery and Receipt

5.1 Delivery

Our shipping carriers will attempt to deliver your package to the shipping address you provided at checkout. If no one is available to receive the package, the carrier may leave a notice with instructions on how to arrange for redelivery or pick it up from a local depot. Some carriers may also offer options to reschedule delivery through their online platforms.

5.2 Missing Packages

If your package hasn’t arrived by the estimated delivery date, wait up to 5 additional business days before contacting us at service@angelastyle.shop. We’ll work with the carrier to investigate. If the package is confirmed lost, we’ll either issue a refund or reship your order, depending on your preference.

5.3 Damaged Packages

Inspect your package as soon as you receive it. If the package or the tops inside are damaged, take photos of the damaged items and packaging immediately. Contact us within 24 hours of receipt at service@angelastyle.shop, and we’ll guide you through the process of filing a claim with the carrier and arranging for a replacement or refund.

6. Shipping to PO Boxes and APO/FPO Addresses

We offer shipping to most domestic PO Box addresses using Standard Shipping, but delivery times may be longer. For APO/FPO addresses, we’re happy to ship your order. When entering the address, follow military addressing guidelines carefully. Shipping times to these locations may vary, and we recommend allowing extra time for delivery.

If you have any questions or concerns about our Shipping Policy, don’t hesitate to reach out to our customer service team at service@angelastyle.shop. We’re here to ensure your shopping experience with angelastyle is smooth and enjoyable.